Terms of service
Last Updated: March 20th, 2026
Responsible Parties by Region
Depending on your location, one of the following entities is responsible for operating this website and fulfilling product orders:
– United Kingdom: Mellor & Russell Direct Distribution Ltd
– United States: OGPL LLC
– European Union and Rest of World: Rubella Beauty AG
Contact emails:
– UK, USA and Rest of World: info@barkinandmeowson.com
– UK only: info@mellorandrussell.com
Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use this site or purchase products. By using the site, you confirm that you meet this requirement.
Products and Medical Disclaimer
Barkin & Meowson offers dietary supplements designed to support pet general health and wellness.
– Not Medical Advice: The content on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
– No Guarantees: Individual results may vary. Supplements are not intended to diagnose, treat, cure, or prevent any disease.
– Consult a Professional: Always consult a Veterinary professional before beginning any supplement regimen, especially if pet is pregnant, nursing, has a medical condition, or is taking other medications.
Orders and Payment
All orders are subject to acceptance and availability.
– Pricing: Prices are listed local currency unless otherwise stated (UK £ / USA $). International customers may see prices in their local currency depending on location and browser settings.
– Payment: We accept major credit cards and third-party payment processors. All payments are processed securely.
– Order Confirmation: You will receive an email confirmation upon placing an order. This confirmation does not constitute acceptance of the order. We reserve the right to cancel or refuse orders at our discretion.
Shipping and Delivery
– We ship within the UK and within the USA from our fulfilment centres.
– Shipping times vary by destination and are estimated at checkout.
– Barkin & Meowson is not liable for delays due to customs processing or third-party delivery services.
Returns and Refunds
We offer a 14-day return policy in the United Kingdom. To be eligible for a refund:
– Products must be returned unopened, in original packaging.
– You must contact our support team before returning a product.
– You will be responsible for your return's shipping costs.
– Shipping costs are non-refundable unless the return is due to our error.
To initiate a return, email:
– US and International: info@barkinandmeowson.com
– UK: info@mellorandrussell.com
Intellectual Property
All content on this site — including text, images, logos, videos, and product formulations — is the intellectual property of Barkin & Meowson or its licensors and is protected by copyright, trademark, and other laws.
You may not copy, reproduce, modify, or distribute any part of the site or its content without our prior written consent.
User Conduct
You agree not to use our site or services to:
– Violate any applicable law or regulation
– Transmit any harmful or disruptive code
– Interfere with the security or functionality of the site
– Impersonate any person or entity
We reserve the right to suspend or terminate access for users who violate these Terms.
Limitation of Liability
To the fullest extent permitted by law, Barkin & Meowson and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website or products.
Indemnification
You agree to indemnify and hold harmless Barkin & Meowson, its affiliated entities, and their officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the site or violation of these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of:
– US customers: New York State, United States
– UK customers: The United Kingdom (England, Scotland, Wales, Northern Ireland)
– EU/Rest of World customers: Switzerland (as jurisdiction of Rubella Beauty AG)
Any disputes shall be subject to the exclusive jurisdiction of the courts of the applicable region based on your location.
Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date. Your continued use of the site constitutes acceptance of the revised Terms.
Contact Information
For questions or concerns about these Terms, please contact us:
– United Kingdom
Mellor & Russell Direct Distribution Ltd
Email: info@mellorandrussell.com
– United States & International
OGPL LLC / Rubella Beauty AG
Email: info@barkinandmeowson.com